Our Staff

Gracie Hernandez, HIS

Gracie Hernandez, HIS

Hearing Instrument Specialist

Provider Gracie Hernandez brings 15 years of experience to the table and excels at repairs and testing to give our patients solutions which are perfectly tailored to their needs. She speaks both Spanish and English.

Kimberly Moreno

Kimberly Moreno

Audio Tech

My name is Kimberly, and I’m an Audio Tech. My biggest passion is helping those in need and my ultimate goal is to help provide our patients with a better quality of life. I am glad to have found a company that aligns their vision with mine. I am currently in training to become a Hearing Instrument Specialist which will expand my knowledge and experience in the field to provide exceptional service to those in need of hearing aids. Being bilingual gives me an advantage to better help and understand people in our community. I welcome anyone to our office so we can start taking care of you today!

Maria Carrizales

Maria Carrizales

Patient Services Coordinator

I began working at NewSound Hearing Centers in September of 2006. One of my favorite things about what I do is seeing people walk out of here with a smile on their face. New hearing aids opens up a whole new world. In my spare time, I enjoy listening to music, spending time with my family and watching movies.

woman with ipad background

Customer Reviews

Fantastic personal very respectful and extremely helpful

Efrain Cantu, on Google

Always so caring and offering many options!

Jacqueline Ward, on Google

Brenda Knight, on Google

Wonderful staff!

Bill Best, on Google

Rosa Higareda, on Google

Celestino Serna, on Google

Everything and everyone were very friendly and kind

Lilliana Aguilar, on Google

Great people at the office.

L W, on Google

Had a 3:00 o'clock appointment, was promptly called to be checked and have my devices checked. Technician cleaned my ears, made necessary adjustments, and was quickly out and on my way home.

Hector D, on Google

Great personality, Fast, and very thorough. Highly recommended.

zeke aguilar, on Google

Every time my IPHONE is updated I need assistance to reset my hearing aids setting and get quality service at the Brownsville Center

Timo Ruedas, on Google

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